Dear Miss Know It All,

I work for a diva who always wants everything at the last minute! It’s so frustrating! Why do they do that?!

Perplexed

Dear Perplexed,

One word: power grab! Okay, that was two words but you get my drift. Look at it from the diva’s perspective: I always get what I want when I want it so why change?  You can train a diva to WAIT – I kid you not – but they have to trust you and that takes time. In the mean- while, have you heard of this neat product called Tylenol? Or better yet, chardonnay? Cheers!

Miss Know It All